Our Returns and Warranty - Your Peace of Mind

Our wealth of experience and knowledge means that we understand the ever increasing pressures to balance customer demands whilst ensuring exceptional customer service.


Returns Policy

90 Day Returns*

If your product wasn’t used for whatever reason, we offer a 90 day returns policy, making it easier to get it back to us and clear your shelves for the products you really want to stock.

Returns Form

Warranty Policy

2 Year Warranty*

We pride ourselves on excellent quality and back this up with a 2 year warranty, giving you peace of mind in your product choice.

Returns Form

Learn more about our quality processes

Warranty & Stock Returns Process Poster

Make processing easy for your team with our helpful graphic guide to warranty conditions and easy to follow steps for the returns process. Our poster means even new team members will find it easy to prepare and process your returns efficiently, leaving more time for the things most important to you.


New to HC-CARGO Returns?

Watch the how to video below to be guided through the process.

*Subject to Returns Terms & Conditions and General Terms & Conditions